Skip to Content

Help Centre

How do I update my account details?

Close
Search
Close

How do I update my account details?

How do I update my account details?

How do I update my account details?

Close

If you want to update your account details, you can do this by clicking the My account Icon icon in the top right of the screen and navigate to the My Account section. Once here, you will be presented with options to change the following information: 

  • Contact details 

  • Residential address 

  • Account preferences 

  • Password 

Once you update your address, we will attempt to verify it automatically. If we are unable to do so, you may be prompted to confirm your address details again via a pop-up on the screen.

Can I update my name?

If you have changed your name and wish to update this, you will be required to provide a document which confirms your change of name. Eligible documents include: 

  • Deed poll/Legal name change document 

  • Marriage certificate 

  • Divorce certificate 

The document provided must clearly show the transition between your previous name and updated name. 

Please Contact Us for further details on how to change your name. 

Can I change my odds preferences? 

You have the option to choose between fractional and decimal odds. 

To change your odds:

  1. Scroll to the bottom of the bet365 sports site.

  2. Under Settings, Select Odds Display.

  3. Select either Fractional (e.g. 4/1) or Decimal (e.g. 5.00) odds.

Alternatively:

  1. Select My Account My account Icon icon at the top right of the sports site

  2. Select Preferences.

  3. Under Odds Display select either Fractional (e.g. 4/1) or Decimal (e.g. 5.00) odds.

Can I update my language preferences? 

You can change the language on the website at any time to suit your preference.

  1. Scroll to the bottom of the bet365 sports site.

  2. Under Settings, click the Languages dropdown.

  3. Choose your preferred language from the available options.

Alternatively:

  1. Click the My account Icon in the top right of the sports site.

  2. Select Preferences.

  3. Choose your preferred language from the available options

Once the language has been changed, the display of the website along with any correspondence about your account will be updated. 

Language availability depends on where you're accessing bet365 from. 


Related Articles

Can't find an answer?

Contact Us

bet365 uses cookies

We use cookies to deliver a better and more personalised service. For more information, see our Cookies Policy.

Manage Cookies
Essential Only
Accept All Cookies
Manage Cookies
Strictly Necessary

Cookies required to use the website and features you have requested. They provide content, products and services that you have requested from us. These cookies are essential for the operation of our website. More Details.

Performance

Cookies used to collect information on your website usage. These cookies are used to provide aggregated statistics on visits to our websites.We use these statistics for internal purposes to help us test and improve the performance of our websites and to provide you with a better user experience. Without these cookies, our ability to provide a smoother user experience across your devices may be degraded. More Details

Third Party Marketing/Targeting

Cookies used to deliver adverts relevant to you based on your interests.This can include limiting the number of times you see an advert as well as helping us to measure the effectiveness of any adverts that you see. Without these cookies, you will still see adverts but these will not be adjusted to your interests.This can include limiting the number of times you see an advert as well as helping us to measure the effectiveness of any adverts that you see. Without these cookies, you will still see adverts but these will not be adjusted to your interests. More Details.

Accept All
Confirm My Choices
Allow Necessary Cookies Only
Live Chat
Are you sure you want to end chat?
Live Chat